This is probably one of my most delayed posts. Though I managed to write it off all in one go, well over 4 days, it finally took one powerless morning to post it!
I had been on a pilgrimage trip to Thirunelveli and its surroundings with my mom, grandparents, uncles and my cousins. This was one of unique trip where we all gathered together after ages.
To my surprise, Thirunelveli was a lot more pleasant than Chennai (Then I remembered the humidity factor). Visiting various temples inside the vicinity of the city, we were winding up with the Nelliappar temple at about 8PM. I and my cousins (2 girls included) decided to catch up with a movie over the night at a movie hall. (This is not going to be a movie review)
We much debate we left at around 9 PM to a theatre called Bombay Theatre which was more than 8 Km away from the city and the hotel we stayed. Halfway, in the auto I had questions regarding the security, and suggested to return back without watching the movie. However, the others were a lot calmer and decided to go for the movie. We reached the deserted movie hall at about 9.30 PM only to realise we were more than an hour early for the next show.
After taking tickets for the balcony (Rs. 50 per ticket) we parked ourselves in the deserted waiting area. Having a doubt whether we’d be able to find auto rickshaws after the movie, I decided to check with the theatre security guy, he said it’d no problem. Feeling a little confident, I was counting down to enter the movie hall. 10.30 finally came and we were let in. The first sight of the hall was surprising. This theatre was comparable to any modern movie halls in cities, and boasted of push back seats, comfortable air conditioning and a very clean environment.
It was almost quarter to two when the movie got over and we rushed out of the movie hall not wanting to be late any further late. We came out only to realise, the security had already hired an auto rickshaw inside the theatre premises and the auto driver was very pleasant contrary to what we experience in Chennai. I was even more surprised, when we paid lesser than what we paid to get there.
Mind blowing customer service! Hats off to the theatre security at Bombay theatre! I guess Good marketing effort comes with such unassuming customer service.
Couple of more info: There were no visible open drainages, no mosquitoes at any place, and a certainly a lot cleaner than the city where I hail from. Thurunelveli! I am a big fan now..